Podium Loyalty
Empowering tools that drive engagement, incite success and foster achievement through loyalty and rewards.
Dynamic Personalized Content
Podium Loyalty allows you to target communications, promotions or offers directly creating a personal interaction that will increase engagement with your brand in real-time, at your desk.
Unparalleled Segmentation
Make meaningful connections with any identifiable customer segment or individual member.
Enhanced Communication
Communicate to a segment or individual using their channel of choice: email, text message or app, enabling the rapid deployment and measurement of reward campaigns.
Flexibility
Simple administration and exceptional user experience through an easy to use interface.
The Podium Ecosystem
Program Management & Campaigns
A full suite of program management and campaign tools integrated into the Podium Loyalty Solution, including:
- BIN management
- CPP ratios by segment
- Ledger management
- Do X get Y campaign engine for Base Earn
- Accelerators
- Promotions
- 3rd Party Earn
Personalization & Member Management
Effective tools to create customer segments and communicate personalized messages, including:
- System triggers/notifications
- Login as Sudo access (1 to many between accounts / members / products)
- Change and approval management
Site Management & Accessibility
Responsive Multi-Language Member‑Site
- Shop
- Gift cards
- Goal tracker/Wish list
- Admin
Content Management System
- Carousel
- Page creation & management
- Menu editor
- WYSIWYG editor
- WCAG compliant
Reporting, Security & Control
Fraud integration and dashboard
- Audit log
- Security questions
- Customer SSO authentication
- CSR and admin panel SSO
- Roles and permissions
- Module configurations
- Google analytics
- AdHoc and automated reports
Online Redemption
- Pay with Rewards
- Authorized Redeemer
- Shop View
- My Itinerary (Travel)
- Offline Travel Booking
- Promotions (discounts)
- Integration with gift cards
- Merchandise and fulfillment
- Kount Complete Fraud Management
Agnostic Earn & Burn
Podium Loyalty includes a wide range of Earn & Burn options: vouchers, cash top up, points transfer, recurring fees, the option to buy points, a purchase eraser and promotion management tools including the ability to split pay. All delivering options to earn and redeem points.
Personalization can reduce acquisition costs by as much as 50%, lift revenues by 5–15%, and increase marketing spend efficiency by 10–30%
