Leaders in Payments Podcast – Episode 349: Jonathan Silver, CEO & Len Covello, CTO of Engage People
Hosted on August 28, 2024 with Greg Myers
Curious about how loyalty points might soon replace cash and credit at your favorite stores? Join us as we sit down with Jonathan Silver, CEO of Engage People, and Len Covello, CTO of the same company, to unravel the groundbreaking “Pay With Points” technology. Discover how this innovative system transforms loyalty program points into a versatile payment method, making checkout smoother for members and more profitable for retailers. Jonathan and Len shed light on the significant advantages this offers to loyalty programs, members, and merchants alike, and discuss the compelling business case behind this game-changing payment option. They also share revealing insights from a recent consumer survey, showcasing the high demand for loyalty currency amidst the economic downturn and why points are seen as more stable compared to buy now, pay later plans and cryptocurrencies.
But we’re not stopping there. We also explore the future horizons of loyalty points in various retail landscapes—from gas stations to grocery stores and small businesses. Jonathan and Len reveal how major brands are successfully rolling out pay-with-points systems and the vision of loyalty points becoming an integral part of everyday transactions. Tune in for a thought-provoking discussion on the fascinating future of loyalty points in payments!
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